About

Tiago Oliveira

Senior Product Designer

Senior Product & UX Designer with 14+ years of experience specializing in AI-driven enterprise systems and complex B2B platforms. I operate at the design-product boundary, translating ambiguous business requirements and AI/ML capabilities into scalable product strategies that drive adoption, efficiency, and trust.

My strength lies in defining AI frameworks at Amazon-scale — connecting agentic workflows, GenAI conversational frameworks, and decision-support UX to deliver solutions where clarity, reliability, and explainability are critical.

Principles

Efficiency

Balance efficiency, expertise, and trust in every interaction.

Logic First

Design from system and decision logic, not just screens.

Behavior

Measure success through adoption and behavior change.